BYR Achieve · 镜像论坛

岗位jd如下有意向带简历联系 wx:karnai2401156 技术服务工程师更新于 2026-03-12 北京 / 成都 / 广州 / 杭州 / 南京 / 厦门 / 上海 / 深圳 / 武汉基础信息毕业起止时间要求 2026-11-01 - 2027-10-31 职位类别技术类招聘项目阿里巴巴2027届实习生笔试方向阿里巴巴集团27届 - 工程方向职位描述 1. 负责云计算领域端到端解决方案的设计和交付，主导系统集成、工程问题的处理与闭环，确保项目的成功交付以及客户满意； 2. 负责云上系统的运维，主导业务系统监控和故障处理，通过自动诊断等手段，确保云服务的稳定运行，并持续提升用户体验和产品能力； 3. 基于客户业务场景的解决方案设计，通过工具化等手段快速对云上客户问题进行分析和解决，提升客户满意度； 4. 基于产品及解决方案的演进，进行前瞻性的服务方案设计，实现公共云/混合云/专有云等低成本、高质量的交付与维护； 5. 负责工具体系的设计与开发，构建面向未来的交付、运维和服务平台； 6. 对客户问题归纳总结，沉淀体系化工具平台，理解客户业务场景，推动产品和服务改进。职位要求 1. 客户服务意识强，具备良好的沟通理解和人际交往能力； 2. 熟悉一种或多种编程语言优先，例如Java/Go/Python； 3. 熟悉云服务/混合云相关技术（k8s/Docker等）； 4. 熟悉计算/操作系统/虚拟化/存储/网络/数据库/安全等产品的基本原理； 5. 具备较强的定位、分析和解决问题的能力；? 6. 抗压能力强，有责任心，有良好的团队合作意识。在招业务阿里云全栈TAM岗位-正式岗位接受校招社招主要面向海外市场 base地北上广深 As a Technical Account Manager (TAM) at Alibaba Cloud, you will be the trusted technical advisor and advocate for our enterprise customers, ensuring they maximize the value of Alibaba Cloud services and Generative AI solutions. You will bridge the gap between business objectives and technical execution, and contribute significantly to ensure customer success. Key Responsibilities: o Serve as the primary technical point of contact for enterprise customers, understanding their business goals, technical challenges, and cloud adoption roadmap. o Develop tailored cloud strategies, architectures, and best practices to align with customer needs, ensuring optimal performance, cost efficiency, and security. o Partner with sales, engineering, product, and support teams to deliver seamless end-to-end customer experiences and resolve complex technical issues. o Conduct regular technical reviews, risk assessments, and health checks to anticipate challenges, recommend enhancements, and drive continuous improvement. o Troubleshoot critical technical issues, escalate to internal teams when needed, and ensure timely resolution while maintaining customer trust. o Stay ahead of Alibaba Cloud’s evolving product portfolio (compute, storage, networking, security, databases, AI/ML) and educate customers on new features and use cases. o Gather and relay customer insights to internal stakeholders to influence product roadmaps and service improvements. o Ensure customer solutions adhere to industry standards, regulatory requirements, and Alibaba Cloud’s security best practices. 职位描述 o Bachelor’s degree in Computer Science, IT, Engineering, or a related field. o 5+ years in technical consulting, cloud architecture, customer success, or a similar customer-facing technical role. o Deep expertise in cloud computing (IaaS/PaaS/SaaS), infrastructure design, migration strategies, and troubleshooting. Hands-on experience with Alibaba Cloud, AWS, Azure, or Google Cloud is a plus. o Exceptional ability to translate technical concepts into business value for diverse audiences, from engineers to C-level executives. o Proven track record of managing multiple priorities, meeting deadlines, and delivering results in fast-paced environments. o A passion for diagnosing complex technical challenges and driving innovative solutions. o Willingness to travel occasionally for customer meetings or events. Preferred Qualifications: o Certifications in Alibaba Cloud (ACA/ACP), AWS, Azure, or other cloud platforms. o Experience in industries such as fintech, e-commerce, gaming, web3 ect. o Knowledge of DevOps, CI/CD pipelines, containerization (Kubernetes/Docker), or big data/AI technologies. o Proficiency in multiple languages (e.g., Mandarin,Catonese, English, etc.) for global customer engagement.

【社招】【内推】【校招】阿里云技术服务工程师 捞人 实习+校招

【社招】【内推】【校招】阿里云技术服务工程师捞人实习+校招